04Turn fans into customers
Support from a team that answers the phone.
Annual maintenance, hosting, security and feature updates for the websites and software we build, and for systems built by others. One call fixes it.
[ What you get ]
Everything in Software Support
- Annual maintenance contracts
- Hosting, backups and security
- Feature updates on request
- 01
Annual maintenance
Planned updates, bug fixes and health checks every month.
- 02
Hosting and backups
Managed cloud hosting with daily backups and quick restores.
- 03
Security
SSL, firewalls, updates and malware monitoring.
- 04
Feature updates
New reports, screens and changes delivered on request.
- 05
Taking over old systems
We audit and support software built by previous vendors.
- 06
Priority helpline
Phone and WhatsApp support with clear response times.
Ideal for
- Businesses whose developer has moved on
- Teams that need small changes regularly
- Companies that cannot afford downtime
Good questions
- Do you support software you did not build?
- Yes, after a short technical audit of the code and hosting.
- What are your response times?
- Critical issues within 2 hours on working days; others within one working day.
Also in Turn fans into customers
Next service
Video Editing
Let's talk about Software Support.
Tell us what you need from software support and we will reply with a plan and itemised quote.